Shipping, Returns and Refunds
Yakeda’s Party + Giftware is pleased to offer shipping to New Zealand Wide.
Orders over $100 is Free delivery. Orders less than $100 is flat rate of $7.99 for Northland and $10.99 for Southland.
We also offer Next day delivery, at a rate of $18.00. Order must be placed by midday at the latest. Best to ring and check with us on availability of product. For Next day orders please contact us first.
Normal Delivery time frame
North Island: From 3 to 5 working days.
South Island: From 4 working days.
Rural Delivery: Whether you are in the North Island or the South Island please allow up to an additional 2 working days for delivery.
P.O Boxes: Please note that our courier is unable to deliver to P.O Boxes. Please provide a physical street address in New Zealand.
Please Note: Our delivery charges are non-refundable.
All claims of order shortages, faulty or damaged items must be reported to us via email on firstname.lastname@example.org. Best if you can send pictures of the product. Claims should be made within 2 days of delivery receipt. We will accept return of goods only if in original saleable condition.
The shipping for product return needs to be made at your own cost and should be returned no later than 5 working days. We recommend you use a tracked courier service when returning items.
Sorry, we do not refund because you've changed your mind or because you did not end up using the product. Due to hygiene reasons we are unable to accept returns or exchanges on costumes.